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Naborforce

Frequently Asked Questions

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We call the wonderful group of people who go on visits our "Nabors." Our Nabors are typically empty nesters, retirees and other folks who love seniors and want to give back to the community while earning a little flexible income. They include men and women of all ages!
We look for people who have a true passion for supporting the older adults in our communities. All Nabors go through a 5-step application process before they’re invited to join Naborforce. This includes a 1:1 interview, a suitability assessment, a comprehensive 50-state background check, a driving record audit, and an onboarding exam.
Absolutely, we are fully bonded and insured with industry-leading liability insurance.
Pricing differs slightly based on location. Check out our locations and pricing page for more detailed information.
We do not have contracts or hourly minimums. Visits have a one-hour minimum charge. After that, billing is prorated every 5 minutes, so you really only pay for what you need!
We help active, empowered older adults age joyfully and on their own terms. We provide light support around the house – like preparing a meal or helping with laundry. We also help with errands – like trips to a doctor's appointment or to the grocery store. Read about our full list of services here.
Signing up is easy! You can sign up on the websiteour app, or by calling us at 844-MyNabor. Either way, it only takes a few short minutes. On your profile, you can set preferences and also provide notes for Nabors who visit you or your loved one.
Of course. When you begin the signup process simply indicate that you are signing up for a loved one. You will be able to manage the account for them and can add other family members too.
Absolutely, just add them to your profile. You can specify whether they are an emergency contact or if you would like for them to receive communications regarding your visits.
We do not require a consultation to get started. If you need assistance quickly, a Nabor can be there as soon as the same day!
You can book a visit with Naborforce online, on the app, or by calling the office. When you book a visit, there is a spot for notes about the visit in case there are any special things we should know. You can update those notes at any time, so if something changes or comes to mind, simply edit the notes!
Part of the benefit of the on-demand nature of Naborforce is that you are not burdened with having to interview, negotiate terms with or screen your Nabor. You can simply book a Nabor and feel confident that a trustworthy community member will show up to help you or your loved one in a respectful and joyful manner.
Often, but not always. Part of the beauty of Naborforce is that Nabors are empowered to set their own schedule and change it as often as they like. It is one of the reasons we are able to attract such awesome people. If you know that you would like to have a set schedule of visits, we will match you with a Nabor that generally has that availability. Our system is set up so that you can “favorite” Nabors, and if they are available, they will get matched for that visit.
Yes! While we cannot guarantee that same day visit requests can be filled, we are almost always able to find a Nabor for them!
You will receive an email confirmation of your Nabor several days before your visit. You can also always view upcoming visits and assigned Nabors in the Client portal.
While we are not set up to “request” a certain Nabor, our system does allow you to “favorite” a Nabor. If a favorite Nabor is available, they will be matched to your visit request.
Yes - you can specify whether you have a preference for male or female Nabors, or that you are comfortable with either. The majority of our Nabors are women, but we do have some great men as well. It is entirely up to you!
Pets are no problem at all, just let us know! Our Nabors love your furry friends, and often help with walking, feeding or even getting them to the vet. In the case we have a Nabor with allergies, we will make sure not to match them with you.
Of course! You can cancel a visit through the client portal, the app, or by calling us. We ask that you provide 24 hours notice - otherwise there is a cancellation fee equal to one visit hour.
Charges for services are securely charged to your credit card on file. Anytime your card is charged, you will receive a detailed billing statement via email. All billing activity is viewable in the Client Portal.
Naborforce does not perform any personal care, including bathing, feeding, dressing and toileting.
Our Nabors are here to help keep you living independently and safely in your home. We help with lots of small things around the house – things like cleaning up the kitchen after preparing a meal, laundry, organizing closets, sweeping the stoop, etc. We are not “housekeepers” in the sense that we are not hired purely to come and clean.
Our Nabors are happy to provide light, non-skilled help around your home for tasks that may be difficult or unsafe for you to do – things such as changing overhead lightbulbs, carrying items down from the attic, hauling the garbage receptacle to the curb, etc. While some of our Nabors may be quite handy, we do not provide any plumbing, carpentry or electrical services. And while we are happy to work alongside you in the garden and help with a few things outside, we do not provide landscaping or yard maintenance services.
Unfortunately, our Nabors do not have wheelchair accessible vans. For clients who may have a walker or folding transport wheelchair and can enter and exit the car with minimal assistance, we are happy to help.
Naborforce does not provide overnight visits. Should you need that level of support, we will be happy to refer you to an agency that might be able to help.
Naborforce does not provide any medical services and does not accept medical insurance.
Check out our locations page for a full list of all areas we serve!
Yes, we are open every day. It may be a little bit tougher to find an available Nabor on certain holidays – in that case, we will do our best!

Interested in learning more?

Join the 1,000's who trust Naborforce

Note: Please enter the zip code of the person who would be receiving services.

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Interested in learning more?

Join the 1,000's who trust Naborforce

Note: Please enter the zip code of the person who would be receiving services.

See how quick, safe, and easy it is to get a helping hand